1. What's the difference between EdrawMax and OrgCharting?
1) EdrawMax is an all-in-one diagram software. It is capable of creating more than 280 diagrams, including flowcharts, network diagrams, org charts, mind maps, floor plans, project charts, electrical schematics, p&ids, UML diagrams, fashion designs, certificates, and more.
OrgCharting is a professional organizational chart software for Windows and Mac. It is not only for visualizing company organizational structure, but also for workforce planning and management. With the data interactive, users can import employee data and generate the org chart automatically. OrgCharting provides OrgCharting 100/500/1000/1000+ for users to choose from. Users can also choose the org chart view from the ready-made 19 views options, such as HR details org chart view, salary org chart view.
2) Users can use the Organizational Chart feature to make org charts in EdrawMax. They can customize the org chart to any style. And for OrgCharting, it is popular among HR specialists users who need to manage organization org chart.
2. How to activate with the license code?
1) Go to the edraw install folder.
2) Right click the orgchartcreator.exe. Choose the "Run As Administrator..." item in the right click menu. Then edraw launch.
3) Switch to the Help menu. Click the "Activate" button.
4) Fill in your license name and license code in the Registration dialog and click Activate again.
3. How many computers can I use with one license code?
An individual license code is for one user to activate on two computers. Generally, we consider one license for your home computer and another one for your work computer.
4. When I change computer, what should
I do?
Please make sure your license code is in the maintenance valid date. To transfer computer, please deactivate your license code from the old computer or system first, then activate it on the new one.
Deactivate from "Help" menu > "Deactivation" button. If you do not find any "Deactivation" icon on your software, please send your license code and order information to support@edrawsoft.com.
5. Why it still shows "unlicensed version" after a correct and successful activation?
There are 3 reasons which might cause this issue, please check.
1) You don't have the right to write in C:\ drive. Please uninstall Edraw
from C:\ and install it in D:\edraworgchart, then use the "Run As Administrator" to open and activate the program.
2) This issue might also be caused by your local network firewall
restriction. It's better to use manual activation, because through manual activation, it's activated from our server directly, which will not affected by your local network protection.
Manual Activation guide: Activate Edraw Software without Internet
6. In what condition you need to do a deactivation?
1) When you need to change computer.
2) When you need to re-install your computer system.
7. Can I activate Edraw without the
internet access?
Yes. You can use manual activation which doesn't require internet access. Learn how to do a manual activation from: Activate Edraw Software without Internet.
8. What does OrgCharting 100, OrgCharting 500 and OrgCharting 1000 mean?
The 100/500/1000 means the maximum quantity of people that the version allow to generate in one org chart diagram. OrgCharting 100 allows to make an org chart with 100 employees at most and so forth.
9. What's the difference between site license and single user license?
Both of them can activate OrgCharting. The single user license can only be used by one user. With a wide site license (or multi-user license), you get a single license code that is good for all computers/users under a certain quantity you purchased.
10. How and when can I receive the license code after paid?
License code will be sent automatically within minutes to your order email. If you don't receive any email after payment, please send your order ID to support@edrawsoft.com.
11. How to retrieve my license code if it's lost?
You can visit this web page to get back your license code.
12. Error message "This license code has expired."
Your license is expired to activate. You can renew your license in ourEdraw Products Renew & Upgrade Center.
13. Will it be possible to change the license email?
If user no longer uses his order email, he can apply to change order email by sending request to support@edrawsoft.com
14. Can I add additional license to the existing license code?
Yes. Please send the original license code and additional license quantity you need to support@edrawsoft.com for more information.
15. I bought a Windows version, now I want
to change license code to Mac version, is that possible? (Can the same license key be used on both Windows and Mac OS?)
A license code can be activated on Windows and Mac OS.
